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Helpful Answers
Can I wear this sleeve all day?
Yes. The sleeve is designed to be worn day, night, or anywhere in between. It's made to feel comfortable enough for extended wear while still giving you the support you need throughout the day.
Can I wear a single sleeve on either knee?
Yes, the sleeve is designed to fit either knee — left or right — so you can wear it wherever you need the extra support.
What if I order the wrong size?
No problem at all. Just send it back and we'll get the correct size out to you right away — no complicated process and no restocking fees.
How do I clean the sleeve?
Machine wash on cold and let it air dry. Avoid the dryer, as heat can affect the fit and elasticity of the fabric over time.
Does this product contain latex?
Yes, this product contains a small amount of latex. If you have a latex allergy, we recommend against wearing it.
What is your money-back guarantee?
If you're not happy with your purchase, simply send it back for a full refund — no questions asked.
How long will shipping take?
Most US orders arrive within 2-5 business days once shipped. International orders typically arrive within 7-15 business days. In rare cases it can take a bit longer — if you have any questions, feel free to reach out to our support team.
Is it sturdy enough for daily use?
Yes. The sleeve is made from a durable, high-quality knit that holds its shape and compression level even after repeated daily wear and washing.
If you have any additional questions, you can always email us at support@ourstability.com.